Privacy & Data

Privacy Policy

This Privacy Policy explains how MakeEyes and VividLaunch LLC collect, use, disclose, and protect personal information when customers visit, communicate with, or purchase from our Shopify-powered store.

Effective date: July 31, 2026

Business Responsible For Your Information

MakeEyes is operated by VividLaunch LLC.

VividLaunch LLC
30 N Gould St
Sheridan, WY 82801
USA

Email: support@makereyes.com

Phone: +1 307 293 0197

Information We Collect

Depending on how you interact with the store, we may collect:

• Name, billing address, shipping address, email address, and phone number.
• Order details, products purchased, transaction history, and customer support communications.
• Payment-related information processed by Shopify and authorized payment providers.
• Account information, saved preferences, and marketing choices.
• Device, browser, IP address, cookie identifiers, and approximate location.
• Website activity, viewed pages, referral source, cart activity, and checkout interactions.
• Information voluntarily submitted through forms, reviews, surveys, or communications.

We do not normally receive or store complete payment card numbers. Payment information is handled by Shopify and authorized payment processors.

How We Use Information

We may use personal information to:

• Process payments and fulfill orders.
• Deliver digital files and physical products.
• Provide order, download, shipping, and customer support.
• Operate customer accounts and remember preferences.
• Prevent fraud, abuse, security incidents, and unauthorized transactions.
• Improve store functionality, products, content, and customer experience.
• Send transactional communications.
• Send marketing communications where consent or applicable law permits.
• Measure advertising and marketing effectiveness.
• Comply with legal, tax, accounting, and regulatory obligations.
• Protect our rights, customers, business, and services.

How We Disclose Information

We may disclose personal information to service providers and business partners that help operate the store, including:

• Shopify, which hosts and operates our ecommerce platform.
• Payment processors and fraud-prevention providers.
• Shipping carriers, warehouses, manufacturers, and fulfillment providers.
• Digital delivery and file-hosting providers.
• Email, customer support, analytics, and marketing providers.
• Professional advisers such as accountants, insurers, and legal advisers.
• Government authorities or other parties where required by law.
• A buyer, successor, or related party in a business transaction.

We require service providers to use information only as necessary to provide services or as otherwise permitted by law and applicable agreements.

Advertising And Data Sharing

We may use advertising, analytics, and social media technologies to understand store activity and measure or personalize marketing.

Certain disclosures involving advertising identifiers or online activity may be treated as a “sale,” “sharing,” or targeted advertising under some U.S. state privacy laws, even when no money is exchanged.

Where applicable, customers may exercise opt-out rights through our cookie banner, “Your Privacy Choices” or data-sharing opt-out page, supported browser signals such as Global Privacy Control, or by contacting us.

Cookies And Similar Technologies

We and our service providers may use cookies, pixels, local storage, and similar technologies for:

• Essential store and checkout functions.
• Security, fraud prevention, and authentication.
• Remembering customer preferences.
• Analytics and performance measurement.
• Marketing, attribution, and advertising where permitted.

Browser settings can be used to block or remove cookies, but disabling essential technologies may prevent portions of the store from working correctly.

Marketing Communications

Customers who subscribe to marketing may receive product news, creative content, promotions, or other updates.

Email marketing can be stopped at any time by using the unsubscribe link in a marketing email or by contacting us. Transactional order and service messages may still be sent when necessary.

Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain business and tax records, resolve disputes, enforce agreements, prevent fraud, and comply with legal obligations.

Retention periods vary based on the type of information and the reason it was collected.

Information Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

No internet transmission, platform, or storage system can be guaranteed to be completely secure. Customers should protect account credentials and notify us of suspected unauthorized activity.

U.S. Privacy Rights

Depending on the customer's state of residence and applicable law, customers may have the right to:

• Request access to personal information.
• Request correction of inaccurate information.
• Request deletion of certain information.
• Receive a portable copy of certain information.
• Opt out of certain sales, sharing, or targeted advertising.
• Limit certain uses of sensitive personal information.
• Appeal a decision concerning a privacy request.
• Receive equal service without unlawful discrimination.

Rights vary by jurisdiction and may be subject to legal exceptions. Identity verification may be required before a request is completed.

Submit a privacy request to support@makereyes.com .

Children's Privacy

The store is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

A parent or guardian who believes a child provided personal information may contact us to request review and deletion.

International Visitors

Information may be processed and stored in the United States and other countries where Shopify or our service providers operate. Privacy laws in those locations may differ from the laws in the visitor's location.

Third-Party Links

Our store may link to third-party websites or services. Their privacy practices are governed by their own policies, and we are not responsible for third-party privacy practices.

Policy Changes

We may update this Privacy Policy to reflect changes in our practices, technology, legal requirements, or services. The updated effective date will be displayed at the top of the policy.